Privacy policy
PRIVACY POLICY
Last updated: 22 August 2026
At Blanc Ibiza (“Blanc”, “we”, “us” or “our”), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase through www.blancibizaofficial.com, contact us, or subscribe to our email communications.
1. WHO IS RESPONSIBLE FOR YOUR DATA?
The data controller responsible for your personal data is:
Noemi Bettinardi
Blanc Ibiza
Email: blancibizaofficial@gmail.com
If you have any questions about how your personal data is handled, please contact us at the email address above.
2. WHAT INFORMATION DO WE COLLECT?
Depending on how you interact with Blanc, we may collect:
-
Your name
-
Email address
-
Shipping and billing address
-
Telephone number, where provided
-
Order and purchase information
-
Payment and transaction information
-
Information you provide when contacting us
-
Information you provide when subscribing to our email marketing
-
Information relating to your interactions with our website and emails
-
Technical information such as your IP address, browser type and device information, where collected through cookies and similar technologies
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. HOW DO WE COLLECT YOUR INFORMATION?
We may collect your personal information when you:
-
Place an order through our Website
-
Create or use a customer account
-
Subscribe to our email marketing
-
Contact us by email or through our Website
-
Browse and interact with our Website
-
Voluntarily provide information to us
4. HOW DO WE USE YOUR INFORMATION?
We use your personal data to:
Process and fulfil your orders
We use your information to process payments, fulfil and deliver your orders, communicate with you about your purchase, and manage returns, refunds and exchanges.
The legal basis for this processing is the performance of our contract with you and, where applicable, compliance with our legal obligations.
Provide customer support
We use your information to respond to enquiries, assist you with your orders and provide customer service.
The legal basis may be the performance of a contract, taking steps at your request before entering into a contract, or our legitimate interest in providing customer support.
Send email marketing
If you subscribe to Blanc's email marketing, we may use your email address to send you news, new collections, products, invitations and other Blanc-related communications.
Where required by law, this processing is based on your consent.
You can unsubscribe at any time by clicking the Unsubscribe link in our emails or by contacting us at blancibizaofficial@gmail.com.
Operate and protect our Website
We may use technical information to operate, maintain and improve our Website, protect our systems and prevent fraud or misuse.
The legal basis may be our legitimate interest in operating and securing our Website or compliance with our legal obligations.
5. SHOPIFY AND PAYMENT SERVICES
Our online store is powered by Shopify, which provides the e-commerce infrastructure used to operate our Website and process orders.
Shopify and its service providers may process personal information as necessary to provide these services.
Payments are processed through the payment methods available at checkout. Payment providers may process your personal and payment information according to their own privacy policies.
Blanc does not store your complete payment card details on its own systems.
6. WHO MAY RECEIVE YOUR INFORMATION?
We may share personal information with trusted service providers where this is necessary to operate Blanc and fulfil the purposes described in this Privacy Policy.
These may include:
-
Shopify and its relevant service providers
-
Payment providers
-
Shipping and delivery providers
-
Website and technology service providers
-
Email marketing service providers
-
Professional advisers where necessary
-
Public authorities where required by law
We do not sell your personal data.
We only share information where reasonably necessary and take appropriate steps to ensure that personal data is handled securely.
7. HOW LONG DO WE KEEP YOUR DATA?
We keep your personal data only for as long as necessary for the purposes for which it was collected.
Information relating to purchases may be retained for as long as required by applicable tax, accounting and legal obligations.
If you have subscribed to our marketing communications, we will retain your email address for marketing purposes until you unsubscribe or withdraw your consent, unless we have another lawful reason to retain it.
8. YOUR RIGHTS
Depending on applicable law, you may have the right to:
-
Access your personal data
-
Request correction of inaccurate information
-
Request deletion of your personal data
-
Request restriction of processing
-
Object to certain processing activities
-
Request data portability where applicable
-
Withdraw your consent where processing is based on consent
To exercise your rights, please contact:
We may need to verify your identity before processing certain requests.
You also have the right to lodge a complaint with the competent data protection authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD).
9. COOKIES
Our Website uses cookies and similar technologies that are necessary for the operation, security and functionality of the online store and may also use cookies for analytics or marketing purposes.
Where required by law, we will request your consent before using non-essential cookies.
You can manage your cookie preferences through the cookie settings available on our Website or through your browser settings.
10. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
11. THIRD-PARTY LINKS
Our Website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information to them.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services or applicable legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
13. CONTACT
If you have any questions about this Privacy Policy or how Blanc handles your personal data, please contact:
Noemi Bettinardi
Blanc Ibiza
blancibizaofficial@gmail.com