Política de envío
SHIPPING POLICY
Last updated: 22 August 2026
Blanc Ibiza is based in Ibiza, Spain, and all orders are carefully prepared and shipped from Ibiza.
We currently ship to selected destinations in Spain, Europe and internationally.
1. ORDER PROCESSING
Orders are normally processed within 1–3 business days after your order has been placed.
Orders are not normally processed on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
During periods of high demand, new collection launches or holidays, processing times may be slightly longer.
2. ESTIMATED DELIVERY TIMES
Delivery times depend on the destination and carrier.
Spain
Approximately 3–5 business days
European Union
Approximately 4–10 business days
Rest of Europe
Approximately 7–15 business days
Rest of World
Approximately 7–15 business days
These are estimated delivery times and are not guaranteed delivery dates.
The exact delivery option available for your destination will be shown at checkout.
3. SHIPPING COSTS
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Our current standard shipping rates are:
Spain
€6.50 — Free on orders over €100
European Union
€8.99 — Free on orders over €100
International
€12.99 — Free on orders over €100
Shipping options and prices may vary depending on the destination and delivery method available.
4. ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
You can use the tracking link provided to follow your shipment.
5. CUSTOMS AND IMPORT DUTIES
Orders shipped outside the European Union may be subject to customs duties, import taxes or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Blanc Ibiza is not responsible for delays caused by customs procedures.
6. SHIPPING ADDRESS
Please make sure that your shipping address is complete and accurate when placing your order.
If an order cannot be delivered or is returned to us because an incorrect or incomplete address was provided, additional shipping costs may apply if the order needs to be sent again.
7. DELAYED OR LOST ORDERS
If your order has not arrived within the estimated delivery timeframe, please contact us at:
We will assist you in checking the shipment and, where necessary, contacting the carrier.
Blanc remains responsible for the goods during delivery in accordance with applicable consumer protection law.
8. DAMAGED ORDERS
If your package arrives damaged, please contact us as soon as possible at:
Where possible, please include photographs of the packaging and the damaged item so that we can investigate the issue with the carrier.
Your statutory consumer rights remain unaffected.
9. DELIVERY DELAYS
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, public holidays, customs procedures or exceptional circumstances.
Your statutory consumer rights remain unaffected.
10. CONTACT
For any questions regarding shipping or delivery, please contact us at: